Get paid for your Flovi gigs

Truster creates invoices on your behalf based on the information received from the client, so you don't need to create or send an invoice yourself. Your payment is paid to your account after the client has paid the invoice to Truster and you have confirmed the necessary information in the app during the work period. If you want, you can speed up your payment with the HetiPalkka service.

Yes. You work as an independent contractor, so you decide for yourself which gigs you accept. Truster operates as an invoicing and payment service and doesn't determine your shifts or gigs. You agree directly with the client on offering gigs, schedules and content.

The service includes Truster Turva, which covers accident, liability and legal expenses insurance for gigs. You'll find detailed information on insurance coverage, compensation limits and how to claim compensation on the Truster Turva pages: - Light entrepreneurs - Sole proprietors

If you don't see an expense invoice template in your profile for adding expenses, there are two common reasons, depending on whether you work as a light entrepreneur or a sole proprietor: 1. You've logged in with the wrong details (duplicate profile) If you invoice as a light entrepreneur, an expense invoice is created in your profile once we've received your information from the client. If you don't yet have a Truster account, it's possible that we've automatically created a profile for you based on this information. It's very important that you always log in to the service using the same login method. Log in with the email address or phone number you gave to the client. If you log in a different way, the system creates a new, empty profile for you where the expense invoice won't appear. In this case, you may also not have been paid for a previously created invoice, if the original profile is missing information. What do I do if I have a duplicate profile? No worries! Contact Truster's customer service either through the Support Requests section in the app or by calling us. Our customer service can easily merge duplicate accounts and move invoices to the correct profile. 2. You invoice as a sole proprietor If you work as a sole proprietor, separate expense invoices are no longer created in your profile for adding expenses. Instead, you can add your expenses directly to your bookkeeping conveniently using the app's receipt scanner.

Flovi is a Truster business client, so it uses a service package tailored for companies. Among other things, the package includes consolidated invoicing, which makes light entrepreneurship easier for drivers, since invoice creation is handled automatically. The service also includes agreed lower rates and broader insurance designed specifically for Flovi's needs. Because of this, Truster's fixed-price €55 package is not available.

As a Flovi driver, you don't need to create an invoice yourself, since Truster handles it for you. You only need to add any expense and travel reimbursements to the draft invoice found in your profile. Adding expenses in Truster is easy and can be done flexibly in the app throughout the billing period.

For questions about the gigs themselves and the content of the work, contact the client's support directly. For matters related to invoicing, payments, expenses or the app, the best way to reach Truster's customer service is through the Support Requests section in the app.