Get paid for your Bahn Express gigs

Truster creates invoices on your behalf based on the information received from the client, so you don't need to create or send the invoice yourself. Your pay is transferred to your account once the client has paid the invoice to Truster and you've confirmed the required details in the app for the work period. If you'd like, you can speed up your payment with the HetiPalkka service.

Yes. You work as an independent contractor, so you decide for yourself which gigs to accept. Truster works as an invoicing and payment service and doesn't determine your shifts or gigs. You agree directly with the client on the gigs offered, schedules and content.

The service includes Truster Turva, which covers accident, liability and legal expenses insurance during gigs. You'll find detailed information on insurance coverage, compensation limits and how to file a claim on the Truster Turva pages: - Light entrepreneurs - Sole proprietors

If you don't see an expense invoice template in your profile for adding expenses, there are two common reasons for this, depending on whether you're working as a light entrepreneur or a sole proprietor: 1. You've logged in with the wrong details (duplicate profile) If you invoice as a light entrepreneur, an expense invoice is generated in your profile once we've received your details from the client. If you don't yet have a Truster account, it's possible we've automatically created a profile for you based on this information. It's very important that you always log in to the service using the same login method. Log in with the email address or phone number you gave to the client. If you log in a different way, the system will create a new, empty profile for you where the expense invoice won't appear. In this case, you also may not have been paid for an invoice created earlier, if information is missing from the original profile. What do I do if I have a duplicate profile? No worries! Contact Truster's customer service either through the Support Requests section of the app or by calling us. Our customer service can easily merge duplicate accounts and move invoices to the correct profile. 2. You invoice as a sole proprietor If you work as a sole proprietor, separate expense invoices are no longer generated in your profile for adding expenses. Instead, you can add your expenses directly to your bookkeeping conveniently using the app's receipt scanner.

Fuel and charging receipts from transfer drives are first submitted directly to Bahn Express, who then provide us with the billing information. Fuel and charging receipts can't be paid tax-free directly as part of your pay, so we make the necessary tax withholdings from the taxable amount of the invoice. Light entrepreneur As a light entrepreneur, fuel and charging receipts can't be taken into account as tax deductions by the invoicing service at all. You can add such expenses yourself to your personal tax return as income-related expenses. Other travel expenses, such as mileage allowances, per diems and travel tickets, can be added to an expense invoice, in which case they're accounted for tax-free as part of your payment. Sole proprietor As a sole proprietor, you can add all receipts related to your business activities to your bookkeeping via the receipt scanner. Deductible VAT expenses are accounted for according to your VAT period on your VAT returns, meaning you can get the VAT amount of the receipt back. The expenses are also added on your behalf to your business tax return, where they're accounted for as tax-deductible expenses for your business. Please note that fuel and charging receipts from transfer drives can be declared as a tax-deductible expense, but there are restrictions set by the Finnish Tax Administration regarding expenses for your own vehicle. Whether expenses for using your own vehicle are tax-deductible depends on whether you use the vehicle for more or less than 50% of your working drives. If you use your own vehicle for less than 50% of your work, you can receive a mileage allowance. If you use your own vehicle for more than 50% of your work, expenses related to your own vehicle can also be taken into account as tax-deductible expenses. Be sure to keep an accurate mileage log of your own car use, and submit it to us via the tax return inquiry at the end of the year. If you use your own vehicle for more than 50% of your work, also add the vehicle's bill of sale to the Vehicle Details section of the app.

For questions related to the gigs themselves and the content of the work, please contact the client's support directly. For matters related to invoicing, pay, expenses or the app, the best way to reach Truster's customer service is through the Support Requests section of the app.