I'm invoicing a partner company — why can't I see the invoice in my profile?

If your invoice is created through consolidated invoicing, it's generally created based on the information we receive from the partner company. If the invoice isn't showing up, we may not have received the invoicing data yet, or the invoice may have been created under a different profile if you have a duplicate profile.

The best way to find out is to contact customer service via the Support Requests section of the app.