Account number issue

Your pay is sent to the bank account saved in your profile. An incorrect or missing account number delays payment.

Update the account number in the app under Bank account. Enter the IBAN carefully in the correct format. The change applies to future payments.

If the payment was made to a closed account, the funds will typically be refunded to Truster’s account within 10 business days. Once the refund is received, we will re-credit the payment to your account after you have updated your profile with a new account number.