Terms of Use
Terms of Use
This translation is provided to help our customers. The Finnish original is the legally authoritative version: https://www.truster.com/fi/ehdot/kayttoehdot
1. General
This document contains the terms governing the use of the invoicing service provided by Truster Oy (Business ID: 1772129-3) and its subsidiaries (hereinafter the ”Service Provider”), as well as the other services of the Service Provider (all these services together hereinafter the ”Service”) (hereinafter the ”Terms of Use”). The payment services described in these Terms of Use are provided by the subsidiary Truster Works Oy (Business ID 3131729-7), which holds a registration granted by the Financial Supervisory Authority (Finanssivalvonta) to operate as a payment service provider without a licence. The payment service provided by Truster Works Oy is subject to the Payment Services Act (290/2010). The Services include the service without a Business ID and the service with a Business ID. These Terms of Use define the content of the contractual relationship between the Service Provider and the user of the Service (hereinafter the ”Service User”), as well as the rights and obligations between the parties. The Service is intended solely for the conduct of business activity. The Service User represents that it understands that the Consumer Protection Act does not apply to the use of the Service or to the relationship between the parties.
2. Formation of the contractual relationship and registration for the Service
A contract is formed between the parties when the Service User registers as a user of the Service and accepts these Terms of Use. Registration is free of charge. Upon registering, the Service User accepts these Terms of Use and undertakes to comply with these Terms of Use whenever using the Service. The Service User must have a permanent address in Finland. The Service User represents that it is liable to pay tax in Finland on the work it invoices through the Service. Payments made through the Service are paid to an account located in the EEA. Through the Service, taxes are remitted only to Finland. When registering for the Service, the Service User must provide the personal data and other information required under the Act on Preventing Money Laundering and Terrorist Financing (444/2017). The Service User is obligated to keep its user details and contact details up to date and to notify the Service Provider of any changes without delay. The Service User is responsible for the accuracy, currency, and completeness of the information it provides. The user account created for the Service is personal and may not be transferred to a third party. The Service User is responsible for all use of the Service that takes place under its user account. The Service User must immediately notify the Service Provider if the Service User suspects that its credentials or account have come into the possession of an outsider. The Service User is liable for all damage incurred by it or by the Service Provider as a result of unauthorised use of the Service, where this is due to the Service User's intent or negligence.
3. Amendment of the Terms of Use
The Service Provider has the right to block, restrict, and change the Service or its features offered to the Service User without separate notice. The Service Provider also reserves the right to amend the Terms of Use and the pricing as necessary without the user's separate consent. The Service User may either accept the amended Terms of Use by continuing to use the Service, or terminate the Service.
4. Terms of use for separate services
If the Service User so wishes, it may activate in the Service the additional services offered by the Service Provider from time to time (see sections 13 and 14), which supplement the Service with various additional features. Depending on their nature, additional services may be subject to either a one-time charge or recurring charges. Additional services have their own more detailed terms of use, which the Service User reads and accepts when selecting an additional service for its use through the Service. In the event of a conflict, the terms of use of a separate service take precedence over these Terms of Use.
5. Contractual relationship
The Service User does not work under the direction of the Service Provider. The contractual relationship between the Service Provider and the Service User is not, by its nature, an employment relationship within the meaning of Section 1 of the Employment Contracts Act (2001:55) or of earnings-related pension legislation, and no employment relationship arises between the parties. The Service User is itself obligated to ensure that applicable occupational safety regulations, working-hours regulations, and other applicable laws and regulations are observed in the work. The Service User itself agrees on an assignment agreement with its client. The Service Provider is not a contracting party to the assignment agreement and does not assume any liabilities or commitments relating to work performance or defects therein. It is the Service User's responsibility to ensure that the law and regulations in force from time to time are observed in the work performed. A total remuneration is always agreed for the work, and it must be at an acceptable general level that would otherwise be paid for such work. Upon request, the Service User is obligated to provide the Service Provider with information about the content of the assignment agreement and the carrying out of the work performance. The Service User must ensure the legality and correctness of its work before sending an invoice. If a complaint regarding an invoice sent through the Service is made to the Service Provider, the Service Provider notifies the Service User, who is responsible for resolving the situation with the client. If the Service User and the client cannot reach agreement on the invoicing, the Service Provider will not continue the invoicing of that assignment.
6. Partners
The Service Provider may enter into cooperation agreements concerning invoicing with partners who act as the users' clients. Terms differing from these Terms of Use may be applied to users covered by a cooperation arrangement, for example in relation to pricing or the invoicing process. The user accepts the cooperation arrangement by entering into an agreement with the partner and by accepting that invoicing data and other information, such as the information needed for the partner's mandatory reporting, may be delivered to the Service Provider in various formats, for example via an interface. The partner is responsible for providing the terms of use and for collecting the acceptance. A user operating within a cooperation arrangement is responsible for verifying the invoicing data with the partner and authorises the Service Provider to prepare and send the invoice on the user's behalf on the basis of the information provided by the partner. The user understands and accepts that Truster has the right to notify the user's client if payments cannot be received or remitted to the user. Truster may pass on to the client information about the nature of the payment obstacle, such as incomplete identification of the user, an unfinished business registration, missing account details, or regulatory obstacles.
7. Use of the Service
The Service Provider provides the Service User, via a data network, with a platform on which work performed can be invoiced and payments payable through the Service can be withdrawn from a paid and/or approved invoice. Through the Service, work performed both in Finland and abroad can be invoiced. Through the Service, invoices may be sent to Finnish as well as foreign entities and private individuals. The Service is suitable only for invoicing a work performance based on an assignment agreement. The minimum age for the Service is 15 years. Use of the Service by a minor requires the consent of a guardian. The Service must not be used for selling goods or products, nor for carrying out the payment of wages in an employment relationship. The features and measures included in each Service offered by the Service Provider are described exhaustively in the service descriptions on the Service Provider's website. The Service does not include advice relating to business activity, tax advice, or legal advice. The Service User is always responsible for its business activity in general and in relation to the authorities. The Service User is itself obligated to determine the possible effects of using the Service on its own benefits and obligations, such as unemployment benefits and pensions. The Service User acknowledges that the provision of the Service requires that the Service User provides the information and authorisations needed and requested by the Service Provider from time to time and carries out the required measures on time, in the correct form, and with content that is accurate and complete. The Service Provider may require the Service User to correct errors detected in the material provided by the Service User, but the Service Provider is not obligated to check the information provided by the Service User. If the Service User provides incorrect or outdated information in the Service, the Service Provider is not responsible for any errors, costs, or consequences that these may cause. When using the Service, the Service User undertakes always to comply with the legislation in force and with the instructions given by the Service Provider concerning the use of the Service. The Service User has the right to use the Service only for invoicing lawful business activity. The Service Provider reserves the right to impose restrictions concerning the invoicing of licensed business activity and industries. More detailed restrictions are described in the service descriptions. The Service User represents that it is liable to pay tax in Finland on the work it invoices through the Service. The Service cannot be used if the Service User, being a private trader, has sources of income other than those subject to the Business Income Tax Act. In the service with a Business ID, the Service User must have a valid entry in the prepayment register and, regardless of the user's turnover, an entry in the register of parties liable for VAT. However, an entry in the register of parties liable for VAT is not required if the Service User's line of business is defined as VAT-exempt in the Value Added Tax Act. In the service without a Business ID, the Service User must have a valid tax card for wage income. Upon the fulfilment of certain conditions defined in legislation, the Service User is obligated to take out self-employed persons' pension insurance (YEL). The insurance may also be taken out voluntarily. The Service User is obligated to independently determine its YEL obligation and to take out YEL insurance either independently or through the Service Provider. Regardless of whether the Service Provider withholds YEL insurance contributions, the Service User is itself ultimately responsible for its insurance and for the payment of its insurance contributions.
If the Service User notifies the Service Provider that it is obligated to take out YEL insurance and that it fulfils its insurance obligation by taking out YEL insurance from Keskinäinen Eläkevakuutusyhtiö Ilmarinen, the Service User authorises the Service Provider to receive, from Keskinäinen Eläkevakuutusyhtiö Ilmarinen, payment information relating to earnings-related pension insurance (including the policy number, the invoice identification details, the due date, the reference information, and the amount of the work income) for the purpose of providing the Service. By granting this authorisation, the Service User also does not receive a separate invoice for its YEL insurance contributions; instead, invoicing takes place exclusively through the Service. The authorisation granted by the Service User is valid until further notice, but only for as long as the earnings-related pension insurance is in force with Keskinäinen Eläkevakuutusyhtiö Ilmarinen. The Service User may revoke the authorisation it has granted by notifying the Service Provider thereof in writing.
8. Special terms concerning the service without a Business ID
The contractual relationship between the Service Provider and the Service User includes the invoicing of the Service User's work, the payment of wages, and other separately defined services. The Service User's client orders the work performance from the Service User, and the Service User sends the client an invoice through the Service. The client pays for the work performance through the Service. Invoicing takes place in the name of the Service Provider without the Service User's own Business ID.
Please note that if you have your own sole trader business (toiminimi) and Business ID, you cannot invoice through the service without a Business ID. From the VAT-exclusive amount of the invoice, a service fee, tax withholding, and any health insurance contribution are deducted. The remaining amount is wages for the Service User. Business income is taxed in full as earned income. The Service takes care of remitting the value added tax and the tax withholding to the Tax Administration. Invoicing always takes place with VAT included, and the VAT portion is deducted from the payment paid to the Service User.
The Service Provider withholds the employer's health insurance contribution from those Service Users who, on the basis of the information provided to the Service Provider, are obligated to take out YEL insurance, as well as from those Service Users who have reported that they have taken out voluntary YEL insurance. The Service User is responsible for determining whether the activity carried out by the Service User requires taking out YEL insurance. The Service User is also responsible for taking out other insurance required by law. The Service User is obligated to notify the Service Provider whether the Service User is obligated to take out YEL insurance or other equivalent insurance, and whether the Service User has the said insurance in place. When the obligation to take out YEL insurance is met, or when the Service User reports having taken out voluntary YEL insurance, the Service User is responsible for future as well as any retroactive health insurance contributions. The Service User is additionally responsible for any additional charges, costs, and sanctions incurred by the Service Provider that result from the Service User having reported its YEL information incorrectly to the Service Provider. The Service Provider calculates the health insurance contributions and any other charges collectible from the Service User retroactively on the basis of the wages on which the insurance obligation has been deemed to be met, and collects the charges either from the Service User's subsequent net wages or by sending a separate invoice to the Service User. The Service Provider withholds the employer's health insurance contribution also in situations where, at the time of wage payment, it does not know whether the Service User is obligated to take out YEL insurance. If health insurance contributions have been withheld unnecessarily, the Service User may, upon request, have the opportunity to receive the collected health insurance contributions back. A refund cannot be made if the contributions have already been remitted to the Tax Administration. The Service Provider calculates the amount of the refunds and pays them to the account number indicated by the Service User. The user may add only its own personal account number to the service. The Service Provider has insured the Service User with accident and liability insurance. The insurance policies are in force in accordance with their own terms, which are available on the Service Provider's website. In the event of damage, the Service User is responsible for the deductible.
9. Special terms concerning the service with a Business ID
With the service with a Business ID, the Service User can establish a sole trader business (toiminimi), invoice the client for work performed under the sole trader business, manage the sole trader business's bookkeeping, make the sole trader business's official filings, and make official payments. Truster Works Oy provides payment services for the sole trader business as part of the Truster Pro Light service. Truster Works Oy (Business ID: 3131729-7) (the ”Payment Service Provider”) is a payment service provider registered by the Financial Supervisory Authority.
The Service User can establish a Business ID (a sole trader business) for itself in the Service through the Tax Administration's OmaVero service. The Service Provider may offer the opening of the sole trader business free of charge to subscribers of the service with a Business ID. The Service Provider has the right to charge the normal price for opening the sole trader business or for activating the service if the Service User has not had the service with a Business ID in force continuously for at least six months from the opening of the sole trader business, or if the Service User has not invoiced through the Service Provider during that six-month period. The Service Provider charges for closing the sole trader business in accordance with its price list.
Establishing a sole trader business in the Service or transferring an existing sole trader business to the Service requires that the Service User is a natural person who is of legal age and has legal capacity. Use of the Service requires that the Service User grants the Service Provider the necessary authorisations for establishing and maintaining the Business ID and for otherwise providing the Service and dealing with the authorities. The Service Provider may require the renewal of authorisations or new authorisations. If the authorisations are deficient, the Service Provider is not responsible for the faultless availability of the Service. The Service Provider additionally has the right to refrain from providing the Service and/or to terminate the contract due to a deficient or incorrect authorisation. The Service Provider is not responsible if a third party does not accept an authorisation. If a third party does not accept an authorisation, the Service Provider notifies the Service User thereof as soon as possible.
The Service User undertakes to handle all changes relating to the registration of the Business ID or to tax matters primarily through the Service. The Service User must notify the Service Provider of any changes made by the Service User itself, as well as of any contacts from the Tax Administration that may have an effect on the tax matters of the Business ID.
The Service User submits to the Service documents and vouchers relating to the invoicing and bookkeeping of the sole trader business, on the basis of which the Service Provider prepares the bookkeeping based on the information provided by the Service User. Bookkeeping is carried out on a continuous basis, but VAT returns are filed in accordance with the Service User's VAT period. On the basis of the bookkeeping, the Service Provider files the tax return annually by the due date confirmed by the Tax Administration. The Service User is responsible for ensuring that the information and vouchers submitted to the Service are correct, complete, and up to date, and that the deductions and declarations based on the information provided by the Service User can be appropriately justified. If the Tax Administration requires clarification of the grounds for the tax return or the deductions (including any information relating to the use of a vehicle and mileage figures), the Service User undertakes to provide the requested clarifications to the Tax Administration. The Service User is solely responsible for all errors or deficiencies in the information provided by the Service User and for any consequences that may arise from them.
The Service User undertakes that all income relating to the Service User's business activity is recorded in the Service in accordance with the Service Provider's instructions, that receivables are invoiced through the Service, and that all vouchers relating to such income and expenses are processed through the Service. The Service User is responsible for the correctness of the receipts and vouchers it submits. If the Service User does not act in the manner described above, the Service Provider is not responsible for the correctness of the bookkeeping, reporting, or declaration data produced through the Service, nor for whether the measures carried out through the Service correspond to the Service User's obligations.
The Service Provider does not close down the sole trader business on behalf of the Service User. When the Service User notifies that it is closing down the sole trader business, the Service Provider ceases making the sole trader business's official filings and official payments, and the Service User is itself responsible for the necessary measures, such as declaring and paying taxes and other charges. The Service Provider may offer a service for closing down the sole trader business. The Service Provider charges for closing down the sole trader business in accordance with its price list.
In the Service, the Service User can choose whether the client pays the invoice to the Payment Service Provider's client funds account or to the Service User's own business account.
Client funds account
If the client pays the invoice to the Payment Service Provider's client funds account, the client pays the work performances invoiced by the Service User to the Payment Service Provider's client funds account. From its client funds account, the Payment Service Provider remits the value added tax and advance tax to the Tax Administration, any YEL insurance contributions to the insurance companies, any enforcement payments to the Enforcement Authority, and the Service User's service fees to the Payment Service Provider, after which the funds are transferred to the bank account indicated by the Service User. From the Payment Service Provider's client funds account, payments may possibly also be paid back to the clients in complaint situations. If the client does not pay the invoice in full within a reasonable time, or if the Service Provider has to return, for some reason, the payment it has received to the client in whole or in part, the Service User is obligated to return the payment it has received to the Service Provider to the corresponding extent.
Own bank account
If the client pays the invoice to the Service User's own business account, the Service is intended to automate the sole trader entrepreneur's bookkeeping and the monitoring of invoicing, and the Service Provider does not receive or transmit funds via the client funds account under this option. Use of the Service requires that the Service User grants the Service Provider the right to retrieve and reflect the transaction data of the bank or payment accounts selected by the Service User into the Service Provider's system via a secure connection. The retrieval of account information is carried out with the help of an account information service (AIS) provided by a third party. Enable Banking Oy acts as the technical account information service provider. The Service User undertakes to maintain the bank connection authorisation without interruption. If the authorisation expires or is revoked, the Service Provider is unable to provide the service or to keep the bookkeeping up to date. The Service User is itself responsible for ensuring that there are sufficient funds on the business account and that the Service User itself pays the taxes (such as value added taxes and advance taxes), official payments, and other business-related payments on time. The Service Provider is not responsible for any damage or delays resulting from malfunctions, data transmission errors, or maintenance breaks in the interfaces of the Service User's bank or account information service provider.
10. Giving, receiving, and executing a payment order
The Service User makes a payment order through the Service by sending an invoice to the client. At the same time, the Service User gives its consent to the execution of the payment order. The Service User is responsible for the correctness of the information on the invoice sent to the client. The payment order is deemed received when the Service User has successfully sent the invoice to the client. If the Service User has not selected the HetiPalkka additional service, the execution of the payment order begins when the client pays the invoice to the Service Provider. The Service User is responsible for ensuring that the Service Provider has received from the commissioned party the funds subject to the payment order in order to execute the payment order.
11. Cancellation or modification of a payment order
The Service User has the right to cancel a payment order no later than the day before the Service Provider takes action to execute the payment order. A payment order can be cancelled through the Service or by contacting the Service Provider's customer service. The Service User has the right to cancel an invoice through the service before the end customer pays the amount according to the invoice to the Service Provider. An invoice cannot be modified or cancelled if the Service User has activated the HetiPalkka additional service.
12. Payment order that was not executed or was executed incorrectly
The Service User must notify the Service Provider of a payment order that was not executed or was executed incorrectly without undue delay after detecting it. If a payment order has not been executed or has been executed incorrectly, the Service Provider will, at the Service User's request, take steps to trace the payment transaction and notify the Service User of the results. If a payment order has not been executed or has been executed incorrectly for reasons attributable to the Service User, the Service Provider has no obligation to take steps to trace the payment order. If a payment order initiated by the Service User has not been executed or has been executed incorrectly for reasons attributable to the Service Provider, the Service Provider will refund the amount of the payment order to the Service User without undue delay. The Service User is not entitled to receive from the Service Provider a refund of the amount of the payment order or any other compensation unless it notifies the Service Provider of an unauthorised, unexecuted, or incorrectly or belatedly executed payment transaction without undue delay after detecting it.
13. Service fees
The service fee may consist of a fixed monthly subscription price and/or a charge, in accordance with the Service Provider's price list in force from time to time, levied on the VAT-exclusive payment of the invoice. All charges are itemised in the service price list, which can be found in the Truster application. The applicable value added tax in force from time to time is added to the service fees. By subscribing to a monthly-charged Service or by sending an invoice through the Service, the Service User accepts the charge in accordance with the price list. The Service Provider reserves the right to change the pricing.
14. Separate additional services
In connection with its service, the Service Provider may offer separate additional services, such as YEL insurance, Pikamaksu, HetiPalkka, and other insurance. The Service User can choose its additional services itself and has the opportunity to accept or not accept the additional services' own terms of use. By accepting an additional service's terms of use, the Service User commits to the additional service's terms. Separate prices set out in the service price list apply to additional services, and they may be invoiced together with other service fees or separately.
Truster Turva is an additional service that is mandatory for all Service Users and that gives Service Users assurance and peace of mind. Truster Turva brings together the insurance essential for the activity, ready-made contract templates, and the benefits offered by partners.
15. Maksuvahti
The Service User has access to the Truster Maksuvahti additional service. Maksuvahti is an invoice-specific service whose purpose is to monitor the payment status of the invoices sent by the Service User through the Service and to support the collection of the receivable.
The content of Maksuvahti may include monitoring the payment status of the invoice, sending payment reminders to the client in accordance with the processes defined by the Service Provider, and transferring the receivable to voluntary debt collection in the case of undisputed receivables. The Service Provider may produce Maksuvahti itself or with the help of subcontractors and partners.
The Service User authorises the Service Provider to send payment reminders and to initiate debt collection measures against the client with respect to an invoice covered by Maksuvahti, and, for this purpose, to disclose the necessary invoice and contact details to the service provider handling the debt collection.
Maksuvahti is available only with respect to invoices that the Service User has sent through the Service and whose details the Service User has provided correctly and up to date. The Service User undertakes to notify the Service Provider without delay if an invoice is disputed or becomes disputed. In a dispute situation, the Service Provider may suspend the reminder and debt collection measures. The price of Maksuvahti is in accordance with the price list in force from time to time.
16. HetiPalkka
If the Service User has selected the HetiPalkka additional service, the wages may be available for withdrawal on a faster schedule than normal wages. The Service User can activate the additional service by applying through the Service for invoice receivable financing (the ”Financing Service”) from the Service Provider. With the Financing Service, the Service User's client pays the invoice receivable directly to the Service Provider and not to the Service User. When selecting the HetiPalkka additional service, the Service User must accept the terms of the HetiPalkka additional service through the Service. The Service User can apply for invoice receivable financing on an invoice-by-invoice basis through the Service, and whenever selecting the HetiPalkka additional service, the Service User must accept the HetiPalkka additional service terms of use in force. The accepted terms of use always apply to the invoice receivable for which the Service User accepts the terms of use. The Service Provider reserves the right to accept or reject a HetiPalkka request. If the User selects the HetiPalkka additional service for its invoice, the Truster Maksuvahti service is also automatically linked to the invoice in accordance with the price list in force.
17. Invoices and credit losses
The Service Provider sends the invoices created by the Service User. In connection with sending an invoice, the Service Provider has the right to reject the invoice or to modify the invoice's details and amounts to correspond, for example, to the value added tax payable on the work. The Service Provider is not liable for credit losses on the invoice but offers services relating to invoice debt collection in the case of undisputed receivables. If an invoice is disputed or becomes disputed and the Service User takes the invoice to legal debt collection, the Service Provider has the right to invoice the costs of the legal debt collection to the Service User.
18. Availability of the Service
The Service Provider provides the Service for use and maintains the Service as carefully as possible. However, the Service is provided "as is" without any warranties as to the usability or service levels of the Service. The Service Provider has the right to produce the Service in the manner it deems best and to use subcontractors. The provision or use of the Service may be interrupted in whole or in part, for example for updating or maintaining the Service. The Service User is not entitled to any direct or indirect costs or damages that may arise from the interruption or discontinuation of the Service. The Service User is obligated to notify the Service Provider immediately of any errors or interruptions it detects in the operation of the service. The Service Provider is not responsible for any errors in services or interfaces produced by third parties, nor for their correction.
19. Intellectual property rights
The copyrights and other intellectual property rights relating to the Service and its content are the property of the Service Provider. The rights to the material and databases produced by the Service Provider belong to the Service Provider. The Service User does not at any stage acquire the right to use the Service Provider's name, logo, or trademarks in its own work or marketing, unless otherwise agreed. However, the Service User may state that it uses the Service Provider for invoicing its work. The Service User is responsible for all material and content it submits to the Service and for their correctness. The Service User is responsible for ensuring that the material it submits is not contrary to law or good practice and does not infringe the rights of a third party. The Service Provider does not acquire any right to the Service User's intellectual property rights, and the Service Provider may not use them for anything other than providing the Service.
20. Confidentiality, personal data, accuracy of information, and use of information
The Service Provider undertakes to use confidential information disclosed by the Service User or relating to the use of the Service only for providing the Service and for fulfilling official requirements. The obligation remains in force also upon the termination of the contract. The Service Provider has the right to process the personal data it receives in accordance with the legislation in force. The personal data forms its own register, and the Service Provider acts as the data controller. The privacy policy of the Service is available at truster.com/ehdot/tietosuojakaytanto.
21. Damages and right of set-off
If the Service User causes costs to the Service Provider, the Service Provider has the right to charge or set off the direct costs incurred in full from the Service User. The Service User is always ultimately responsible itself for ensuring that tax-related declarations and other documents and other measures relating to the Service meet the requirements of the legislation and official regulations in force from time to time, and that the declarations are submitted on time. The Service Provider is not liable for damage arising from errors in tax returns or tax documents or from related delays, nor for damage arising from an error or delay in the Service causing a breach of law or another regulation or a breach of a contract concluded with a third party. The Service Provider is not liable for damage arising from errors or delays occurring in invoicing, or from the alteration or loss of information. The Service Provider does not incur liability for compensation for system errors or for incorrect or missing information provided by the Service User. The Service Provider's possible liability for compensation is determined in accordance with the legislation, and indirect damages or costs are not compensated. The maximum amount of the Service Provider's liability is limited to the amount of the service fees charged from the Service User during the 12 months preceding the damaging event. Any claims relating to a particular Service must be presented to the Service Provider in writing within 12 months of the provision of the Service.
22. Validity and termination of the contract
With respect to the service without a Business ID, the contract is in force for as long as the Service User uses the Service. The Service User can stop using the Service at any time through the Service. With respect to the service with a Business ID, the contract is in force until further notice. Both the Service User and the Service Provider have the right to terminate the contract with immediate effect through the Service. Termination of the contract is notified to the Service User through the Service application. The Service Provider has the right to terminate the contract immediately or to block the use of the Service if the Service User breaches these Terms of Use or the Service Provider has justified reason to suspect that the Service User has used the Service contrary to good practice or legislation. The Service Provider has the right, if it so wishes, to terminate the contract if the customer behaves inappropriately or if there is another comparable ground for it. The Service Provider also has the right to terminate the contract immediately, either in whole or in part, and to suspend the provision of the service, if the service has not been used at all for more than 12 months. The parties have the right to rescind the contract concerning the Service if the other party commits a material breach of contract and does not remedy its breach within 14 days of a written notice. The Service Provider also has the right to rescind the contract if the Service User is declared bankrupt, files for restructuring or debt adjustment proceedings, becomes subject to sanctions, is a politically exposed person or a person belonging to the close circle of such a person, or if the customer cannot, in the Service Provider's assessment, be identified in a sufficient manner. The Service Provider notifies the Service User of the rescission of the contract through the Truster application. With respect to the Truster Pro Light service, upon termination of the contract the Service Provider delivers or offers the Service User the opportunity to download the Service User's bookkeeping material held by the Service Provider in the form and manner determined by the Service Provider. The Service Provider has no other obligations towards the Service User upon the termination of the contract, unless otherwise separately agreed in writing. Notwithstanding the expiry of the contract, those clauses of these Terms of Use and the rights and obligations thereunder that are to be deemed intended to remain in force after termination shall remain in force.
23. Links to third-party services
The Service may contain links to third-party websites and services, to which the terms of use and privacy policies of the third party apply. The Service Provider is in no way responsible for such third-party services or websites.
24. Force majeure
The Service Provider is not liable for delays in the Service and for damages that result from an impediment beyond the Service Provider's control which the Service Provider cannot reasonably be required to have taken into account at the time of concluding the contract and whose consequences the Service Provider could not reasonably have avoided or overcome either.
25. Sanctions and the prevention of money laundering and terrorist financing
The Service User must provide the Service Provider with the customer due diligence information referred to in Chapter 3, Section 3 of the Act on Preventing Money Laundering and Terrorist Financing (the Anti-Money Laundering Act) as part of opening the customer relationship, and must ensure that this information is kept up to date throughout the term of the contract. If the Service User fails to provide this information, or if the Service User does not meet the requirements under the Anti-Money Laundering Act, the Service cannot be provided to the Service User. The Service Provider does not provide the service to a Service User who is subject to sanctions imposed by Finland, the European Union, the United Nations, the United States, and the United Kingdom, or by their competent authorities or bodies, who acts on behalf of a natural or legal person subject to sanctions, or who sends invoice receivables through the Service to parties that are subject to sanctions imposed by the competent authorities or bodies of the aforementioned countries.
26. Assignment of the contract
The Service Provider has the right to assign the contract concerning the Service to a third party by notifying the Service User thereof through the Service or otherwise in writing. The Service User does not have the right to assign the contract or the rights or obligations relating to the Service to third parties.
27. Invalidity
If any clause or term of these Terms of Use is found to be null or invalid, this does not otherwise affect the validity or applicability of the Terms of Use.
28. Dispute resolution and applicable law
Disputes concerning the contract or these Terms of Use that cannot be settled through negotiations shall be resolved in the District Court of Helsinki. Finnish law applies to the contract and to these Terms of Use.
29. Language of the terms
The applicable language of the terms is Finnish. Translations of the terms may be provided for customer-service reasons, but in the event of a conflict the Finnish-language version shall prevail.
30. Financial Supervisory Authority (Finanssivalvonta)
Truster Oy's subsidiary Truster Works Oy is a company providing payment services that holds a registration granted by the Financial Supervisory Authority to operate as a payment service provider without a licence. The activities of Truster Works Oy are supervised by the Financial Supervisory Authority, (www.finanssivalvonta.fi). The contact details of the Financial Supervisory Authority are: Finanssivalvonta, Snellmaninkatu 6, PL 103, 00101 Helsinki, telephone 09 183 51 (switchboard), [email protected].
31. Service Provider
Truster Oy
Business ID: 1772129-3
Mikonkatu 13, 00100 Helsinki
+358 50 1856
Truster Works Oy
Business ID: 3131729-7
Mikonkatu 13, 00100 Helsinki
+358 50 1856