A receipt meant for bookkeeping got lost

The Accounting Act allows a lost voucher to be replaced if the original receipt hasn't been kept, or if it isn't possible to get a copy of it.

Request a copy

Before doing anything else, contact the seller. Most stores and online shops can email you a copy of the receipt. This is always the best and easiest solution.

Draw up your own account

If you can't get a copy, you can draw up a free-form account (e.g. a Word or PDF document). It must include the following information:

• What and when: Purchase date, the product or service purchased, and the price.
• From whom: The seller's name (and preferably their Y-tunnus, the Finnish Business ID).
• Why: An explanation of how the purchase relates to your business activities.
• Reason it's missing: An honest reason, e.g. "Original receipt lost".
• Signature: Your name and the date.

Upload this document in place of the receipt in the app via the receipt scanner.

Note on VAT: Without the original receipt, you can't deduct the VAT on the purchase. So you can still deduct the expense from your profit, but you won't get a VAT refund, even if the expense would otherwise be VAT-deductible. A receipt is always worth money.